of providing best-in-class workplace services to corporate Australia

Sydney, Workplace Sydney

Location: Sydney CBD
Roster: Monday to Friday | Standard hours 8:15am – 5:15pm, with flexibility for events as required
Work Type: Full Time

First Contact

Step into a dynamic role where no two days are the same. As our Workplace Concierge, you'll be the face of a premium Sydney workplace - creating seamless, memorable experiences for every guest and team member who walks through the doors.

From managing the flow of the floor to coordinating behind-the-scenes logistics, you’ll be at the heart of operations, making sure everything (and everyone) runs like clockwork.

What You’ll Do

In this people-first, operations-focused role, your day could include:

Coordinating meeting rooms, catering, couriers, and stationery orders across multiple systems

Managing incoming calls, assisting employee's requests responding to enquiries with confidence and clarity

Assisting member walk-in's with any general assistance - printing forms,

- Kitchen restocking of coffee, milk, condiments and dishwasher unload/reload

Sorting, booking couriers and distributing daily mail

- Logging of facility requests, stationary ordering and other office tasks as required

You’ll take full ownership of the employee & member journey while supporting the workplace with efficiency and care.

What You’ll Bring





You’re polished, proactive, and thrive in quick-moving environments. Whether juggling systems, managing last-minute changes, or setting up for high-profile meetings — you keep calm, stay focused, and deliver with warmth and professionalism.

To thrive in this role, you'll need:

- Strong multitasking and time management skills
- Confidence using multiple digital systems simultaneously
- The ability to think on your feet and pivot priorities quickly
- Experience managing executive-level spaces or meetings
- A natural sense of pride in your presentation and your space
- A genuine passion for helping others and delivering premium service

Why Join First Contact?

- Consistent Hours – Standard schedule, with flexibility for events when needed
- Great Pay – Competitive rates that reflect your talent and contribution
- Perks – Monthly rewards and vouchers from top retailers
- Corporate Wardrobe – Uniforms provided and dry-cleaned on us
- Wellbeing Support – Access to Sonder, our Active Health Partner, offering 24/7 mental and physical health support, wellness tools, and confidential guidance
- Growth & Development – Be part of a company that invests in your future
- Iconic Workspaces – Work in some of Sydney’s most stunning corporate offices

📌 Workplace Concierge (Sydney)
🏢 First Contact
📍 Sydney