Care Designer (Registered Nurse) – Clinical Governance & Administration

Are you genuinelypassionate about making a difference?

Are youactively looking to better lives for those you care for?

Are yousearching for an opportunitytoto develop your scope of practice and approach to in-home health care?

If this sounds like we are describing you, we would love to hear from you

About Us

Nurse Next Door is dedicated to delivering flexible in-home care nursing, caregiving, and 24/7 companionship care options to those in the aged care and disability sector, helping people to live more fulfilling lives both at home and in the wider community.

The Role

Nurse Next Door South Brisbane is on the hunt for a superstar Care Designer (Registered Nurse) – Clinical Governance & Administration.

In this vital clinical leadership role, you will hold overall responsibility for clinical governance, compliance, intake conversion and administration, while mentoring a passionate team of Care Ambassadors, Registered Nurses, Enrolled Nurses and Caregivers. Reporting directly to the Managing Director, you will blend high-level clinical oversight with hands‑on client care delivery and team coaching to drive exceptional outcomes and elevate the client experience.

Our Story

Nurse Next Door is a leading home care service provider operating in Australia, the UK, Canada, and the USA. We are consistently recognised as an employer of choice and are constantly on the lookout for the best people to help others live more enjoyable lives. We’re more than just home care, we strive to provide companionship and a life lived as well as can be.





WeMake Lives Better every day for our clients and care team through our 4 core values :

WOW Customer Experience

Find a Better Way

Passionate About Making a Difference

Package = Salary + super + car

Is yourtalent caring?

Are you genuinelypassionate about making a difference?

Are youactively looking to better lives for those you care for?

Are yousearching for an opportunitytoto develop your scope of practice and approach to in-home health care?

If this sounds like we are describing you, we would love to hear from you

About Us

Nurse Next Door is dedicated to delivering adaptable in-home care nursing, caregiving, and 24/7 companionship care options to those in the aged care and disability sector, helping people to live more fulfilling lives both at home and in the wider community.

The Role

Nurse Next Door South Brisbane is on the hunt for a superstar Care Designer (Registered Nurse) – Clinical Governance & Administration.

In this vital clinical leadership role, you will hold overall responsibility for clinical governance, compliance, intake conversion and administration, while mentoring a passionate team of Care Ambassadors, Registered Nurses, Enrolled Nurses and Caregivers. Reporting directly to the Managing Director,



you will blend high‑level clinical oversight with hands‑on client care delivery and team coaching to drive exceptional outcomes and elevate the client experience.

Our Story

Nurse Next Door is a leading home care service provider operating in Australia, the UK, Canada, and the USA. We are consistently recognised as an employer of choice and are constantly on the lookout for the best people to help others live more enjoyable lives. We’re more than just home care, we strive to provide companionship and a life lived as well as can be.

WeMake Lives Better every day for our clients and care team through our 4 core values :

- Admire People

- WOW Customer Experience

- Find a Better Way

- Passionate About Making a Difference

Key Responsibilities

Clinical Governance, Compliance & Administration

- Oversee and maintain 100% accurate, high-quality client documentation, care plans, and registers in accordance with NDIS Practice Standards and Aged Care Quality Standards.

- Manage the Incident Management system, lead risk assessments, and oversee investigations (including NDIS Reportable Incidents) to ensure swift resolution and legislative compliance.

- Drive complaint resolution, working closely with clinical and operations teams to maintain exceptional Net Promoter Scores (NPS).

- Manage medication approvals, client safety standards, and clinical document reviews.

Intakes & Caring Consults (Business Growth)

- Act as the primary clinical point of contact for new client intakes across Support at Home (SAH), NDIS, SIL, and private pay individuals.

- Conduct comprehensive 'Caring Consults' a

📌 Care Designer (Cleveland)
🏢 Nurse Next Door
📍 Cleveland