Occupation: Administration

Reference: 1550380

Selection Criteria

Key Selection Criteria

Role

Dohertys Creek P-9 College is seeking an organised, approachable and highly motivated Administration Officer (Reception) to join our Administration Team.

The Administration Officer plays an important role in providing a welcoming, professional and supportive front office workplace for students, families, staff and visitors.

As one of the first points of contact for the College, the successful applicant will demonstrate strong communication skills, excellent customer service and the ability to manage competing priorities in a busy school environment.

The position is responsible for coordinating routine front reception operations, maintaining accurate student and administrative records, supporting College communications and assisting with a range of administrative processes.

The successful applicant will work collaboratively with the Administration Team, Business Manager and College staff to ensure efficient, consistent and responsive administrative services.

Confidentiality, attention to detail, initiative and a commitment to positive relationships with the College community are essential.

Responsibilities

- Provide a welcoming, professional and friendly reception service to students, families, staff, visitors and external stakeholders.
- Respond to incoming telephone calls, emails and general enquiries in a timely manner.
- Provide accurate information regarding College processes, procedures, activities and general enquiries.
- Visitor and contractor sign‑in and sign‑out processes using SAM4Schools, ensuring relevant Working with Children Check (WWCC),



VIT registration and other required checks are completed in accordance with College procedures.
- Receive, record and distribute incoming mail, deliveries and parcels.
- Maintain a clean, organised and professional reception area.
- Process late arrivals, early departures and student sign‑in and sign‑out records.
- Monitor and respond to the College's general email inbox, directing correspondence to the appropriate staff members.
- Coordinate the preparation, compilation and distribution of the College newsletter, including liaising with staff to obtain content.
- Prepare and publish routine College communications, notices and Compass News Feed updates as directed.
- Maintain staff contact lists, telephone extension information, internal directories and staff pigeonhole labels.
- Assist with ordering and maintaining administration stationery, office supplies and photocopy paper.
- Provide administrative assistance to other members of the Administration Team during periods of increased workload or staff absence.
- Support the efficient day‑to‑day operation of the College office and contribute to improvements in routine administrative processes.
- Receive and process over‑the‑counter parent payments, including EFTPOS and other approved payment methods, in accordance with College financial procedures.
- Assist with processing Camps, Sports and Excursions Fund (CSEF)



applications and maintaining relevant records.
- Process State Schools' Relief uniform applications, including Foundation and Year 7 uniform packages.
- Coordinate routine administrative arrangements for school photographs, including bookings, scheduling, communication and distribution of information.
- Assist with first aid duties during designated rostered periods or in the absence of the First Aid Officer, subject to appropriate training and certification.
- Undertake other duties consistent with the classification and responsibilities of the position, as directed by the Principal or Business Manager.

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department.The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces.It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines ).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via [email protected]

Applicants seek

📌 Administration Officer (Melbourne)
🏢 Victorian Government
📍 Melbourne