Front Office Assistant (Sydney)

Front Office Assistant (Sydney)

25 Oct
|
Covenant Christian School
|
Sydney

25 Oct

Covenant Christian School

Sydney

SUPERVISOR:

DEPARTMENT:

Front Office Administration

KEY RELATIONSHIPS:

- EA to Principal
- Front Office staff
- Sick Bay staff
- Teachers, Heads of Faculty and Coordinators
- Parents and Visitors
- Students

ROLE TYPE:

Permanent Part Time, 3 days per week, commencing January 20272 days Parent Reception, 1 day Office Assistant

Covenant Christian School is a distinctly and explicitly Christian Prep to Year 12 co-educational day school with over 800 students, located in Belrose on Sydney’s Northern Beaches. Working in partnership with parents, our passionate and highly qualified teaching staff deliver the curriculum from the understanding that all of life must be centred on God and his plan to restore all things under the Lordship of Jesus Christ. With a focus on the nurture and discipleship of our students, Covenant seeks to meet the individual learning needs of each student and support their well-being and development from an academic, social, emotional and spiritual perspective.

Vision: To faithfully serve in God’s plan to restore all things under the Lordship of Jesus Christ.Mission: To assist parents in the nurture of their children, by providing a Christ-centred, biblically grounded, culturally engaging and academically rigorous education to equip the children to live for God’s glory.

ROLE STATEMENT

Our Front Office Administration team consists of a cohesive and friendly group dedicated to performing a wide variety of school administrative tasks that ensure the efficient and effective operation of Covenant Christian School. This hybrid role combines operating the Parent Reception desk with general front office administration. At Parent Reception, the role provides parents,



contractors and other visitors with information and support regarding the activities of the school. The Office Administration role also undertakes general administration duties, including school communications, calendar and event support, and back-up support to the Student Reception desk and Sick Bay. As the first point of contact with the school, this position is pivotal in creating the right impression and requires strong administrative, relationship and office working skills to facilitate the various tasks requested by the Front Office Team Leaders (FOTL) and the Executive Assistant to the Principal.

KEY REQUIREMENTS

- Committed Christian of a reformed evangelical persuasion actively involved in the life of their local church
- Positive understanding of and commitment to Christian Schooling
- Ability to model Christian understanding through empathy, compassion, humility, grace and integrity, especially in conflict resolution situations
- First port of call and ‘welcoming face’ to the school for parents and visitors to reception, with a warm, friendly and professional phone manner
- Professional, positive, proactive manner with ability to show initiative and a focused work ethic and ‘can do’ attitude
- Strong interpersonal, verbal and written communication skills for building rapport and liaising at all levels of the school, including with staff, parents,



students and volunteers
- High-level administration, organisation and planning skills with strong attention to detail, including the ability to manage competing deadlines, work under pressure and solve problems with flexibility and adaptability
- Ability to work effectively as part of a team
- Intermediate computer skills in word processing, spreadsheets and databases, and the ability to gain an in-depth working knowledge of programs and applications such as Edumate (student management system), the Microsoft Office suite, phone and email systems, school bells and alarm systems, event booking services and websites

GENERAL DUTIES

PARENT RECEPTION / FRONT DESK ROLE

- Be the first point of contact for parents and visitors to the school, providing reception functions from the Parent Reception desk
- Answer the main switch and assist with queries from parents, students and staff
- Clear and action voicemail messages left on the main switch
- Monitor and manage incoming emails and work requests to the “administration” inbox, ensuring prompt responses and forwarding to the appropriate person or department
- Maintain keys and laptops for casual staff, and keys and the logbook for contractors and tutors
- Manage incoming and outgoing post, including distribution to pigeonholes
- Format and update Daily Messages for students and forward the Student Daily Absence Report to teaching staff
- Maintain the staff log-out book
- Prepare Out of Class Passes and Smart Watch Exemptions for students as requested by Heads of Students, Year Coordinators or the Learning Support Coordinator
- Assist teaching staff with non-urgent photocopyin

📌 Front Office Assistant (Sydney)
🏢 Covenant Christian School
📍 Sydney

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