Join Mater Education as our Team Leader - Application & Enrolment

Lead a high-performing team. Create exceptional student experiences. Make a difference from day one. This is a permanent full-time opportunity based at Mater Education's South Brisbane campus.

At Mater Education, we're passionate about helping people build meaningful careers in healthcare. Every student journey begins with a great first impression, and we're looking for an experienced operational leader to ensure our application and enrolment services deliver an exceptional experience for students while supporting the organisation's strategic objectives.

As our Team Leader - Application and Enrolment, you'll take ownership of the performance, quality and continuous improvement of our Application and Enrolment function. You'll lead a dedicated team, optimise end-to-end processes, strengthen operational performance and ensure our systems, processes and services remain efficient, compliant and responsive to organisational needs.

This is an opportunity to combine people leadership, operational management, business improvement and systems expertise to deliver meaningful outcomes for students, our teams and Mater Education.

About the role

Reporting to the Operations Manager, you'll translate organisational priorities into operational plans and lead the delivery of efficient, compliant and student-centred application and enrolment services.

You'll have end-to-end accountability for the function's operational performance, including service standards, workforce capability, resource allocation, process optimisation, system enhancement, data integrity and regulatory compliance.

Working collaboratively across Mater Education,



you'll use operational data and insights to identify opportunities, improve student conversion, streamline processes and strengthen the overall student administration lifecycle. You'll also provide specialist advice on application and enrolment operations, student administration and compliance requirements to support informed decision-making.

This is a hands-on leadership role for someone who can balance strategic thinking with practical operational delivery, lead teams through change and turn improvement opportunities into sustainable results.

Salary range: $108,207 - $117, 732 per annum plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff perks

What you'll be doing

As our Team Leader - Application and Enrolment, you'll be responsible for:

- Leading operational performance: Take ownership of the overall performance, quality and effectiveness of the Application and Enrolment function, translating organisational priorities into operational plans, service standards and measurable outcomes.
- Leading and developing your team: Build a high-performing team through coaching, performance management, workforce planning and capability development, fostering accountability, collaboration and continuous improvement.
- Overseeing end-to-end operations: Provide operational oversight of the application and enrolment lifecycle,



ensuring consistent, efficient and student-centred service delivery across programs.
- Driving continuous improvement: Identify and lead business process improvements, operational change initiatives and optimisation opportunities that improve efficiency, student conversion, onboarding and the overall student experience.
- Providing systems leadership: Act as the business lead for application and enrolment systems, identifying enhancement opportunities and coordinating business analysis, user acceptance testing, implementation planning and operational readiness for approved changes.
- Maintaining quality and compliance: Ensure application and enrolment activities align with organisational policies, funding requirements, legislative obligations and regulatory standards, providing specialist advice on complex operational and compliance matters.
- Strengthening data and reporting: Monitor operational performance, application pipelines, conversion rates, enrolment volumes and service demand, using data to identify trends, manage risks and inform decisions.
- Building stakeholder partnerships: Work collaboratively with internal teams, senior leaders, Mater Digital Technology and Innovation (DTI), system vendors and external stakeholders to improve service delivery and achieve organisational objectives.
- Leading change and improvement projects: Represent the function in cross-functional initiatives, develop recommendations for operational improvements and support the successful implementation of new processes, systems and organisational changes.
- Championing the student experience: Ensure student communicatio

📌 Team Leader (Brisbane)
🏢 Mater Health Services
📍 Brisbane