Customer Support Technician: Fast, Cloud Helpdesk (Melbourne)

Customer Support Technician: Fast, Cloud Helpdesk (Melbourne)

25 Oct
|
Simpro Software
|
Melbourne

25 Oct

Simpro Software

Melbourne

Simpro Software in Melbourne, Australia seeks a Customer Support Technician, Level 1 to engage customers and internal stakeholders with empathy and a customer-first focus. You will manage high volumes of inquiries by phone or chat, resolve issues quickly, and escalate where needed to ensure a positive service experience.

Ideal candidates will have solid communication, de-escalation, and problem-solving skills, with an eagerness to learn about the product suite and configurations to improve

📌 Customer Support Technician: Fast, Cloud Helpdesk (Melbourne)
🏢 Simpro Software
📍 Melbourne

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