SEEK Pass is a trusted digital passport used by over 5 million people to manage and share their verified identity, credentials and documents. We aim to integrate across the HR ecosystem to provide more value, security and convenience for individuals and organisations in employment-related processes.

Our primary use case today is helping job seekers to stand out on SEEK by pre-verifying their qualifications, licences and other credentials so that employers can shortlist them with confidence and speed. We operate as a distinct cross-functional business unit, with integrations into SEEK's job marketplaces across Asia-Pacific. Learn more about SEEK Pass at:https://seekpass.co

The Role

Behind every great product launch is a team making sure everything works beyond the screen. That is where you come in.

We are looking for an Operations Coordinator to join our Launch Ops team and help bring new SEEK Pass products, features and improvements to life.

As the Operations Coordinator, you will support the successful delivery of changes across SEEK Pass products, features, tools, projects and workflows. Working closely with the Launch Ops team and reporting to the Operations Manager, you will contribute to activities across the full change lifecycle, including scoping, operational validation, readiness, Early Access, hypercare, documentation, training and business-as-usual handover. You will help ensure launches are operationally ready by reviewing workflows, gathering feedback, maintaining accurate launch information, preparing practical resources and identifying risks as well as opportunities for improvement.

You will get to see how products come together,



understand what happens behind the scenes and play an important role in making every launch better than the last.

Reporting to the Operations Manager, you will have the support to learn, the space to ask questions and the opportunity to take ownership of meaningful work.

What makes this role exciting?

- Be part of what's next: Get early exposure to new products, features and improvements before they reach our users
- Make a real impact: Help identify challenges early, improve user experience and set operational teams up for success
- Connect people and ideas: Collaborate with teams across the business and help turn complex changes into practical solutions
- Grow skills that travel: Build hands-on experience across product development, operational readiness, testing and launch delivery
- Improve how work gets done: Bring a fresh perspective, simplify processes and contribute to smarter, more scalable ways of working

Company Description

SEEK Pass is a trusted digital passport used by over 5 million people to manage and share their verified identity, credentials and documents. We aim to integrate across the HR ecosystem to provide more value, security and convenience for individuals and organisations in employment-related processes.

Our primary use case today is helping job seekers to stand out on SEEK by pre-verifying their qualifications,



licences and other credentials so that employers can shortlist them with confidence and speed. We operate as a distinct cross-functional business unit, with integrations into SEEK's job marketplaces across Asia-Pacific. Learn more about SEEK Pass at:https://seekpass.co

The Role

Behind every great product launch is a team making sure everything works beyond the screen. That is where you come in.

We are looking for an Operations Coordinator to join our Launch Ops team and help bring recent SEEK Pass products, features and improvements to life.

As the Operations Coordinator, you will support the successful delivery of changes across SEEK Pass products, features, tools, projects and workflows. Working closely with the Launch Ops team and reporting to the Operations Manager, you will contribute to activities across the full change lifecycle, including scoping, operational validation, readiness, Early Access, hypercare, documentation, training and business-as-usual handover. You will help ensure launches are operationally ready by reviewing workflows, gathering feedback, maintaining accurate launch information, preparing practical resources and identifying risks as well as opportunities for improvement.

You will get to see how products come together, understand what happens behind the scenes and play an important role in making every launch better than the last.

Reporting to the Operations Manager, you will have the support to learn, the space to ask questions and the opportunity to take ownership of meaningful work.

What makes this role exciting?

- Be part of what's next: Get early exposure to new products, features and improvements before they reach our users
- Make a real impact: He

📌 Operations Coordinator (North Sydney)
🏢 SEEK
📍 North Sydney