Customer Service Officer - 12 Month Contract

Yamaha Motor Finance Australia is seeking a self-motivated person to join the Customer Service Team as a Customer Service Officer on a 12-month contract basis reporting to the Customer Service Leader based in Wetherill Park, NSW.

Key responsibilities

Manage all inbound and outbound enquiries as directed

Refer existing and new customer enquiries for YMF products to Direct Sales

Manage all complaints as per YMF Complaints Policy

Provide professional and courteous Customer Service to all internal and external customers

Achieve targets as set by Supervisor and Manager to maintain business productivity

Review customer loan accounts for discrepancies

Review documentation to ensure compliance with YMF Credit Policy





Assist customers in rectifying discrepancies in a timely manner

Identify potential hardship enquiries

Ensure compliance with NCCP, Privacy Act Laws and Regulations in Australia and New Zealand and any other Legislation as required

About you

Sound knowledge of the applicable legislation

Valuable team player

Able to perform under pressure

Good communication skills, both written and verbal

About us

Yamaha provides a friendly work environment that encourages individuals to exceed their own expectations.

📌 Customer Service Officer (Sydney)
🏢 Yamaha Motor
📍 Sydney