Community Housing Limited (CHL) is seeking a proven leader to head our Contact Centre team. The role focuses on guiding, developing and supporting staff to deliver consistently solid customer outcomes while escalating complex matters with sound judgement.
You will monitor performance, manage recruitment and training, and collaborate with stakeholders to continuously improve service delivery for customers and communities across Australia.
📌 Contact Centre Team Leader – Lead a Customer-Centric Team (City of Gold Coast)
🏢 Community Housing
📍 City of Gold Coast
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