AA Appointments is seeking a Subject Matter Expert for global ticketing to handle escalated issues, drive automation projects and support cross-functional teams. The role demands exceptional fares knowledge and broad GDS experience across Sabre, Galileo and Amadeus.
You will lead improvements in the end-to-end ticket cycle, BSP processes and refunds, with a focus on AI-assisted solutions and airline technical support.
📌 Global Ticketing SME — AI-Driven Automation Lead (Brisbane)
🏢 Aa Appointments
📍 Brisbane
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