Divisional Director - Access, Critical Care, Imaging & Ambulatory Services

- Key leadership role
- 38 hours per week

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Clinical Services and The Access, Critical Care, Imaging and Ambulatory Services Division

Austin Health has a highly integrated and networked organisational design that harnesses the collective contribution of clinical and non-clinical expertise to affect exceptional patient-centred care. Clinical services within Austin Health are underpinned by strong cross-discipline partnerships, stakeholder engagement and collaborative practice.

The Deputy CEO/COO, the Chief Medical Officer, and the Chief Nursing Officer collectively steward our clinical services and create the conditions to deliver exceptional patient care. Although each Directorate has a clearly defined purpose, mandate and accountability, they come together and act as one clinical services system.

The clinical services governance structure provides a formal foundation and mechanism through which the Directorates come together to explore, discuss, and review complex system-wide service design and development, while collaborative processes and practices within the portfolio enable collective contribution and performance at the local level. Austin Health clinical services comprise a complex range of national, statewide, organisation-wide and specialty clinical services.

Operational Area





Clinical services sit within the office of the Deputy CEO/Chief Operating Officer, span all Austin Health campuses and some community-based settings, and include a range of statewide, organisation-wide, and specialty clinical services. Those services are delivered across the following Clinical Divisions:

- Access, Critical Care, Imaging and Ambulatory Services
- Allied Health
- Continuing Care
- Medical and Cancer Services
- Mental Health

Austin Health Access, Critical Care, Imaging and Ambulatory Services comprises the following divisional specialties and services, which are provided within a range of care settings including inpatients, outpatients and community-based locales:

- Emergency services and Emergency Short Stay
- Intensive Care Unit
- Care coordination
- Hospital-wide access and Bed resource management
- Virtual Services
- Hospital in the Home
- Specialist Clinics
- Radiology
- Molecular Imaging and Therapy (MIT)
- Ambulatory Care Centre/Transit Lounge

About the role

In this key leadership role, you will partner with the Divisional Medical Director to oversee strategic and operational functions across the Division, ensuring efficient resource management and the delivery of high-quality, patient-centred care in a complex environment.

Reporting to the Deputy CEO/Chief Operating Officer, you will help shape innovative service delivery models,



contribute to strategic planning, and be accountable for achieving targets in access, activity, quality, and budget as set out in the organisation's Statement of Priorities. You'll work closely with other Divisional Directors to deliver exceptional, contemporary care throughout the health system.

This is an excellent opportunity for a forward-thinking leader passionate about advancing patient-centred services and driving continuous improvement in healthcare delivery.

About you

You will have excellent communication skills and a robust commitment to excellence in patient care. You will bring energy and drive to your work and have a keen interest in developing your skill set.

To be successful in this role, you'll bring with you:

- Ability to act with foresight and contribute a strategic perspective to the work of the Division and the organisation as a whole
- Significant experience in the translation of strategic priorities into annual business plans with the ability to align communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results
- Extensive experience in the leadership and management of a complex health service/function preferably within a major public hospital
- Knowledge of contemporary leadership models/frameworks and demonstrable experience in leading teams and coaching to support the development of individual, team and organisational capability
- Excellent leadership and interpersonal skills, including the ability to initiate and foster sound working relationships with a

📌 Divisional Director (Melbourne)
🏢 Austin Health
📍 Melbourne