Project Support Officer (Relief) - 2 Positions

Gold Coast Primary Health Network – Robina QLD

At Gold Coast Primary Health Network (GCPHN), our vision is to shape better health outcomes for every person on the Gold Coast. We bring people, providers and partners together to improve access to care, strengthen primary healthcare, and create a more connected and equitable health system. Through collaboration, innovation and a strong commitment to community wellbeing, we work to ensure local health services are responsive, accessible and focused on the needs of our region.

OUTSTANDING OPPORTUNITY AWAITS

We have two exciting opportunities available for adaptable and highly organised Project Support Officers (Relief) to join our team. In this wide-ranging role, you will provide administrative, coordination and project support across different work teams and projects, helping teams deliver key priorities and business outcomes. Working in a dynamic environment, you will have the opportunity to contribute to a range of initiatives while building valuable organisational knowledge and experience. If you thrive on variety, enjoy supporting others to succeed, and can confidently manage changing priorities, we'd love to hear from you.

These positions are offered as Full-time Fixed Term appointments, starting immediately, and contracted until 30 June 2027. There may be option to extend these roles depending on funding availability beyond 30 June 2027.

ABOUT THE ROLE

The Project Support Officer (Relief) provides flexible administrative, coordination and project support across the organisation, helping teams deliver key priorities, projects and business outcomes. Working across a variety of portfolios,



you will provide high-quality support through coordinating activities, maintaining records and systems, preparing documentation, monitoring progress and supporting stakeholder engagement.

This dynamic role is ideal for someone who thrives in a quick-paced environment and enjoys variety in their work. You will quickly build an understanding of different business areas, manage competing priorities, and deliver accurate, timely and professional support to meet organisational needs. The role may be deployed to assist with workload peaks, staff absences, priority projects and other time-limited initiatives, contributing to the smooth and effective operation of teams across the organisation.

KEY RESPONSIBILITIES

- Provide high-quality administrative, coordination and project support across a variety of business functions, programs and initiatives.
- Coordinate meetings, workshops, events and stakeholder activities, including scheduling, logistics, preparation of materials and follow-up actions.
- Maintain project documentation, records, registers, databases, calendars and filing systems to support effective business operations.
- Monitor task progress, track deadlines and provide timely updates on deliverables, risks, issues and outstanding actions.
- Assist with the preparation of reports, presentations, briefing papers, correspondence and other business documentation.
- Conduct routine research,



gather and collate information, and prepare summaries to support decision-making and project outcomes.
- Support financial and procurement processes, including invoice processing, approvals coordination and supplier liaison.
- Build and maintain positive working relationships with internal and external stakeholders, providing responsive and professional customer service.
- Ensure all work is completed accurately and in accordance with organisational policies, procedures, governance requirements and quality standards.
- Identify opportunities for process improvement and contribute to initiatives that enhance efficiency and service delivery.
- Adapt to changing priorities and assignments, providing flexible support across teams during periods of peak demand, staff leave or priority projects.
- Contribute to a collaborative, high-performing workplace culture and support broader organisational objectives as required.

SELECTION CRITERIA – ESSENTIAL

- Demonstrated experience providing administrative, coordination, project-support or business-support services, preferably in health, community services, government or a comparable regulated environment.
- Demonstrated ability to plan and organise allocated tasks, manage concurrent priorities and meet deadlines within transparent instructions and established processes.
- Sound knowledge of administrative practices, document preparation, scheduling, meeting support, records management and information-management processes.
- Demonstrated ability to collect, check, collate and present information accurately using approved templates, systems and business rules.
- Well-developed written and verbal com

📌 Project Support Officer (City of Gold Coast)
🏢 Gold Coast Primary Health Network
📍 City of Gold Coast