25 Oct
|
Foxtel Group
|
Melbourne
25 Oct
Foxtel Group
Melbourne
Foxtel Group in Docklands is hiring a Retention Representative to handle inbound calls from customers considering cancelling their service. The role blends sales with first‑class customer care in a hybrid setup with time in the Docklands office and versatile work-from-home days.
You will listen actively, tailor Foxtel packages to customer needs, identify vulnerable situations, and work to protect relationships while achieving retention targets in a performance‑driven environment.
📌 Retention Specialist (Melbourne)
🏢 Foxtel Group
📍 Melbourne