Business Technology & Systems Officer - Holiday Parks

Keep Tweed Holiday Parks connected, supported and running at their best.

Join our team and play a hands‑on role in delivering reliable IT infrastructure and technology services, ensuring our parks and staff have the tools they need to provide exceptional visitor experiences. From maintaining critical systems to providing technical support, no two days are the same in this dynamic and rewarding role.

Keep Tweed Holiday Parks connected, supported and running at their best.

Join our team and play a hands‑on role in delivering reliable IT infrastructure and technology services, ensuring our parks and staff have the tools they need to provide exceptional visitor experiences. From maintaining critical systems to providing technical support, no two days are the same in this agile and rewarding role.

About the role:

- Provide hands‑on IT support to Holiday Park staff and managers.
- Maintain and improve networks, systems, Wi‑Fi and technology infrastructure.
- Support servers, cloud services, telephony and audio‑visual equipment.
- Perform system maintenance, updates, backups and performance monitoring.
- Administer business‑critical applications, booking systems and security technologies.
- Coordinate technology projects and digital improvements across the Holiday Parks.

What's on offer:

- a permanent full‑time position with opportunities to expand your skills and expertise.
- a base salary ranging from $87,689 per annum with competency‑based increments up to $103,869 per annum, plus 12% super.
- 70-hour, 9 day fortnight.
- training and development opportunities.
- versatile work options for a healthy work/life balance.





We are seeking:

- Experience providing IT support and maintaining business technology services and applications.
- Strong knowledge of Microsoft 365, desktop hardware, mobile devices, printers and cloud‑based technologies.
- Experience administering networks, Wi‑Fi, telecommunications and IT infrastructure in a secure and reliable environment.
- Proven ability to troubleshoot technical issues, identify improvements and enhance user experience.
- Experience supporting operational technologies such as CCTV, access control, telephony and payment systems.
- Excellent communication and customer service skills, with the ability to build strong stakeholder relationships and coordinate technology projects.

About us:

- Located on the picturesque far North Coast of NSW, bordering the Gold Coast.
- The Tweed is a vibrant, diverse location offering a lifestyle near the water, in a rainforest or on a farm.
- Tweed Shire Council is committed to employment equity and diversity and encourages applications from people of all ages, abilities and backgrounds in both traditional and non‑traditional roles. We provide workplace adjustments for people with disability, and access to flexible work options.
- Join an employer of choice. Professionals Australia (Local Government Engineers’ Association) has named Council the 2021 and 2025 Employer of Choice for our great employment practices within NSW local government.

Where it's located:

This position is based in Tweed Heads and can be directed to work from any Council work site.

Position closes:

Friday 06 November 2026 at 12 noon sharp (NSW time). Late applications will not be permitted.

SK97188A

OFFICE USE ONLY

📌 Business Technology (Tweed Heads)
🏢 Tweed Shire Council
📍 Tweed Heads