24 Oct
|
Bixie colour
|
Surry Hills
24 Oct
Bixie colour
Surry Hills
About the role in Surry Hills
Firstly, it's a fun role. Our salon can get very busy, which is why we also have a part time manager for you to work with, as well as our operations manager. We are a leading salon in the industry that works closely along side hair brands, as well as maintaining our social media presence. ( Check it out )
You'll oversee the daily running of the salon, working closely with our part-time Salon Manager, Operations Manager and owner, Sheree.
Your day will centre around the salon floor and front of house: welcoming clients, managing appointment flow, end of day procedures, supporting the team and making sure everyone feels looked after.
You'll balance a high standard of client care with the practical side of running a busy salon, bringing warmth, explicit communication and organisation to each day.
- We are open to flexible hours as we have a part time manager you will coordinate with.
- 3 Saturdays per month is required 8:30 - 4 pm
Key responsibilities
- Welcoming clients and looking after their experience from arrival to checkout.
- Managing front-of-house duties, bookings and client enquiries.
- Supporting, motivating and guiding our team of senior stylists through to apprentices.
- Coordinating daily planning, appointment flow and rostering support.
- Handling client feedback and concerns with care and professionalism.
- Managing inventory and salon supplies.
- Maintaining positive relationships with brand partners and account managers.
- Supporting retail and service goals, encouraging the team and celebrating achievements.
- Keeping salon systems, presentation and service standards consistent.
- Working closely with our management team to maintain a positive, organised salon environment.
- End of day procedures.
- Using our policies & procedures to help guide you.
About you
- At least one years experience in salon management, reception leadership or a similar leadership role within the beauty or a relevant industry.
- Strong communication and customer service skills.
- Confidence supporting a team and maintaining clear standards.
- Experience with inventory.
- A calm, practical approach to problem-solving.
- A genuine interest in client care and team culture.
About us
Bixie Colour is a salon known for beautiful hair, genuine client relationships and a supportive, family-like team. We have 2 salons. 1 in Surry Hills and 1 in Caringbah.
We are looking for our Surry Hills loscation.
Our Surry Hills salon is close to Sydney CBD and public transport, with a friendly team and a beautiful, established clientele.
Benefits
- Above-award wages.
- Full-time or part-time options.
- A beautiful Surry Hills workspace close to public transport.
- A welcoming, inclusive and supportive team.
- Guidance from our Operations Manager, Salon Managers and Sheree.
- Training in our systems, brand and approach to client care.
📌 Hair salon front of house, reception (Surry Hills)
🏢 Bixie colour
📍 Surry Hills