About the role

A Full-Time Duty Manager position at Sunshine Beach Surf Club, a vibrant, community-focused venue offering exceptional food, drinks, gaming, entertainment and functions with stunning ocean views. This is an exciting opportunity for an experienced hospitality professional who enjoys leading people, thrives in a busy environment and takes pride in delivering exceptional customer experiences. The role involves taking ownership, leading by example and actively contributing to the Club's success.

Key responsibilities
Oversee daily Club operations across bar, gaming, reception, restaurant and functions
Lead, motivate and develop staff to deliver outstanding customer service
Manage shifts efficiently, including staffing levels, labour costs and operational performance
Drive sales, productivity and continuous improvement
Ensure compliance with liquor licensing, gaming, WHS and Club policies
Manage customer enquiries, complaints and operational challenges professionally
Oversee opening and closing procedures, cash handling and security
Support functions, entertainment and special events
Maintain high standards of venue presentation and cleanliness
Work collaboratively with the management team to achieve Club goals and KPIs

About you




Previous leadership experience in hospitality, preferably within a licensed club or busy venue
Robust people management, communication and problem-solving skills
A proactive, positive attitude with a willingness to lead by example
Good understanding of wage management, sales performance and operational efficiency
Current RSA and RSG certificates
RMLV qualification or willingness to obtain
Diploma of Hospitality Management desirable
Availability to work a rotating roster including nights, weekends and public holidays

About us

Sunshine Beach Surf Club is a vibrant, community-focused venue just minutes from Noosa, offering exceptional food, drinks, gaming, entertainment and functions with stunning ocean views. We pride ourselves on outstanding service, a positive team culture and creating memorable experiences for our members and guests.

Advantages
Competitive salary of $75,000 – $85,000 + Super
Opportunity to earn a performance-based bonus
Full-time stability and flexible rostering
Ongoing leadership development and career progression
Supportive management team and positive workplace culture
A fantastic working environment overlooking beautiful Sunshine Beach

📌 Duty Manager – Full Time Sunshine Beach
🏢 Sunshine Beach Surf Club
📍 Sunshine Beach