Customised Compounding is seeking a part-time/full-time (Mon-Fri) customer service admin staff to join our team in Dural, NSW. In this role, you will be responsible for providing high-quality administrative and customer service support to our pharmaceutical compounding business. With a focus on productive and friendly customer interactions, this position is crucial in delivering a seamless experience for our clients. What you'll be doing
Handle incoming phone calls, emails, and customer inquiries in a professional and timely manner Process customer orders and maintain accurate records Provide administrative support for the pharmacy team, including scheduling, data entry, and file management Assist with order fulfilment and prescription data entry Accurate prescription administrative processing Contribute to a positive and collaborative work environment Promote Customised Compounding's products and services to new and existing customers What we're looking for
Previous experience in a customer service or administrative role, preferably in a pharmaceutical or healthcare setting Robust communication and interpersonal skills, with the ability to provide exceptional customer service Excellent organisational skills and attention to detail Proficiency with typing, speed and accuracy. A positive, team-oriented attitude and the ability to work collaboratively Knowledge of pharmaceutical terminology and practices would be an advantage Able to work under pressure, in a fast paced environment What we offer
At Customised Compounding, we are committed to providing a supportive and flexible work environment. We offer: Opportunities for professional development and career advancement A cooperative and friendly team culture Discounted health and wellness products You must have the rights to work in Australia to apply for this job.