Ingram Content Group in Australia is seeking a customer service qualified to support publishers and retailers. You will answer questions, troubleshoot, resolve complaints and guide customers through IngramSpark/Lightning Source offerings.
You will act as the primary contact, coordinating with sales, premedia and operations, and seek prospects to upsell while maintaining excellent service standards.
📌 Client Success Dandenong
🏢 Ingram Content Group
📍 Dandenong
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