Rules Officer — Fair, Client‑focused Dispute Resolution Melbourne

Rules Officer — Fair, Client‑focused Dispute Resolution Melbourne

24 Oct
|
Australian Financial Complaints Authority
|
Melbourne

24 Oct

Australian Financial Complaints Authority

Melbourne

Australian Financial Complaints Authority is seeking a Rules Officer in Melbourne. The role involves working with complainants and financial firms to gather information and determine if a complaint falls within AFCA’s jurisdiction.

You will analyze complaints, identify key issues, and facilitate early resolution with jurisdictions and documentation management. The role requires robust analytical skills, transparent written and verbal communication, and the ability to negotiate solutions.

📌 Rules Officer — Fair, Client‑focused Dispute Resolution Melbourne
🏢 Australian Financial Complaints Authority
📍 Melbourne

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