KOOKAÏ KARRINYUP

We are looking for a dynamic and passionate leader who delivers exceptional customer service, leads by example, works collaboratively and genuinely enjoys supporting others. At KOOKAÏ , our people are everything and while we are driven by a love for fashion and creating outstanding customer experiences, growing talent and supporting emerging fashion leaders is a key part of what we do.

Alongside the Store Manager and Assistant Manager, you will play an key role in maintaining high standards across the store while working closely with a positive, motivated and friendly team. We are seeking someone eager to learn and excited to contribute to team growth while building their own skills and experience in retail leadership.

In this role, you will support store operations, assist in driving success and help create an workplace where your team can excel. This full-time prospect (38 hours per week) provides a genuine pathway into a rewarding career in fashion. When you join KOOKAÏ , you will be welcomed into a brand that champions growth and career development.

You will receive tailored training to develop your capabilities and gain valuable experience, setting you up for future progression. The position of 3IC is an essential step for those aspiring to move into management,



with many previous 3ICs progressing into Assistant Manager and Store Manager roles.

Joining KOOKAÏ means stepping into a role where you can learn, support, and grow - both your team and your own career in fashion. Internal growth and succession planning are key priorities, and we’re proud to support our team in achieving meaningful, long-term careers within our Head Office and across the fashion industry.

What you'll be doing:
Providing exceptional customer service
Styling customers
Supervising the store and driving KPI’s
Visual merchandising
Supporting management in store operations
Coaching and training
Loss prevention

What we’d love from you:
A passion for providing an exceptional customer experience
A love for fashion and styling
High enthusiasm to learn and succeed
Initiative
A team player
Motivational skills
A desire to progress within the company

What you’ll love from us:
50% employee discount
Generous quarterly clothing vouchers
Personalised training, including customer service and management
Head office work experience opportunities
Ongoing incentives and referral rewards

We look forward to receiving your application.

📌 Full Time Retail 3ic Karrinyup (Australia)
🏢 Kookaï
📍 Australia