Monday-Friday Full-time
Kirrawee location
Street parking available

About the business
Shane's Trees is a forward-thinking Arboriculture company based in the Sutherland Shire for over 30 years. Expanding from Sydney to the Illawarra, Newcastle and Queensland we pride ourselves on delivering exceptional customer service from the first enquiry through to job completion.

About the role
Working alongside our incredible office Manager and support staff you will be an integral member of our first impressions team.

Duties include:
Answering telephones and lead enquiries
Explaining our quoting process to clients
Offering quote times to clients
Entering data and client information into CRM
Responding to client emails
Regular contact with clients to follow up and confirm bookings
General Administration duties
Data entry utilising databases/ CRM

Advantages and perks:
Dedicated training to grow your skills in administration, customer relations and process optimisation.
40 hours per week
8am or 8:30am start time
Overtime sometimes available (at your discretion)
Dynamic administration support team




Prospect to learn skills on the job
A perfect stepping stone into a business administration career

Skills and experience:
2 years customer service or hospitality experience
Telephone use and texting etiqutte
A positive ‘can-do’ attitude
Great organisational skills
Attention to detail and accuracy with information gathering
Strong written, verbal and numeracy skills
Ability to work at a rapid pace and focus on tasks to completion
Capable of working unsupervised when needed
High drive and motivation
Demonstrate proficiency in Microsoft Office (Outlook, Word and Excel)
Living local to the Sutherland Shire is highly regarded

Customer service is key to what we do and how we have built an incredible business and team.

To apply, please submit your resume and a brief cover letter via the link in this ad, telling us a little about yourself, why you’re looking for work and why you’d be a great fit for the role.

Note: Only written applications with cover letters will be accepted.

📌 Office Junior Kirrawee (Australia)
🏢 Shanes Trees
📍 Australia