Join the Heart of Karratha’s Active Lifestyle – Become a Customer Service Officer at the Karratha Leisureplex!
Are you passionate about helping people and being part of a team that promotes health, recreation, and community spirit? Do you thrive in a quick-paced, customer-focused workplace? The City of Karratha is looking for a Customer Service Officer to be the welcoming face of the Karratha Leisureplex — our premier community recreation facility.
As the first point of contact for patrons, you'll be instrumental in delivering friendly and efficient service, providing accurate information about our programs and facilities, and supporting the administration and promotion of a wide range of recreation services. You'll also play a key role in handling bookings, assisting with programs, and ensuring our customers have a positive experience from the moment they walk through the door.
What You’ll Be Doing:
Providing qualified front-of-house service to the public and facility users
Promoting and supporting a variety of health and recreation programs
Managing facility bookings and maintaining accurate records
Handling cash and financial transactions securely and accurately
Assisting with administration and marketing support for Centre programs
Contributing to a safe, inclusive, and welcoming community space
What You’ll Bring:
A friendly, approachable manner and strong communication skills
Confidence in customer service and the ability to work both independently and as part of a team
Experience with cash handling and general administration duties
Basic knowledge of recreation facilities and programs (desirable)
First Aid qualification and ability to work flexible hours, including evenings and weekends
A valid C Class Driver’s Licence and a current National Police Certificate
Why Join Us?
6 weeks annual leave and 13% superannuation
Allowances of up to $26,188 per annum
Enjoy your own Free individual membership to our recreation centres and pool facilities, and access $500 of Salary Sacrifice arrangements that can be used for specific programmes or family memberships
Up to $3,000 per year for approved study relevant to your role
Employee Assistance Program (EAP) for confidential wellbeing support
Opportunities for professional development and to make a meaningful impact in the community
📌 Customer Service Officer Karratha
🏢 City of Karratha
📍 Karratha
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.