Genea is recruiting a Care Coordinator on a full time, 12-month contract basis. You will own non-clinical aspects of patients' treatment, personalise patient care, and support their fertility journey. Responsibilities include onboarding patients, coordinating with departments, and maintaining records.
The role involves exceptional customer service, follow-ups, and explicit cost discussions with patients, with robust emphasis on a seamless patient experience.
📌 Fertility Patient Care Concierge Melbourne
🏢 Genea
📍 Melbourne
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