Purpose As a Food & Beverage Team Leader,you play a significant role in organising various dining experiences. Your primary goal is to guide a cohesive team, ensuring smooth food and beverage operations. Your dedication to precision, guest satisfaction, and teamwork will be essential for the success of every dining experience.
Primary Responsibilities - You set the pace and lead by example during busy service periods
Collaborate with the team and spark motivation to attain exceptional results together
Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
Upselling isn't just about numbers; it's about crafting an unforgettable experience that leaves our guests craving for more
When challenges arise, your ability to transform obstacles into opportunities shines
Proactively source information to increase your product knowledge Skills and Experience - Proficiency in food & beverage protocols, encompassing table & event service, beverage expertise, and coffee crafting skills
Confidence in communicating with guests and colleagues for seamless teamwork
Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territory
Passion for engaging with patrons and collaborating within a team of diverse specialists