Flick Anticimex keeps thousands of Australian businesses clean, protected and compliant, from schools and hospitals to restaurants and offices. Our South Australian branch is growing, and we need a capable, energetic Branch Administrator to help run it.

This is not a reception role. Reporting to the Operations Manager, you'll be a core part of the operations team. You'll connect our customers, technicians, schedulers, sales team and account managers. You'll see what's coming, sort out problems before they grow, and make sure what we promise customers actually happens.

If you like being the person who knows what's going on, fixes problems and makes a team work better, you'll enjoy this role.

What you'll be doing
Owning customer requests from first contact to resolution: working out what's needed, getting it to the right person and/or following up until it's closed
Working with operations and scheduling to keep services on track, handle changes and respond quickly when things go wrong
Linking sales and account management with what's happening on the ground, including passing on leads and opportunities the same day
Managing complaints and service issues calmly, and keeping customers informed at every step




Spotting recurring problems and suggesting better ways of working
Keeping branch systems, cases and records accurate so the team can rely on the data
Supporting the Operations Manager with reporting, follow-ups and day-to-day branch priorities

What you'll bring
Experience in a coordination, operations support, customer service or administration role in a busy workplace
A confident, professional manner, whether you're dealing with a customer, a technician or a manager
Sharp attention to detail and strong follow-through
The ability to triage: quickly sorting what matters most and acting on it
Energy, flexibility and a willingness to roll your sleeves up when the day changes direction
Confidence with Microsoft Office and business systems (CRM or scheduling experience is a bonus)

Why join Flick Anticimex
Full time, Monday to Friday, based in Kiburn, SA
Part of a global group, with real career pathways into scheduling, operations and account management
Hands-on training and a supportive operations team
A role where your work is visible and your impact is felt every day

📌 Branch Administrator – Customer & Operations Coordinator Kilburn
🏢 Flick Anticimex
📍 Kilburn