Ingleburn Family Practice is seeking a Medical Receptionist to join our team 2 days/week. This is a vital front-line position based in Ingleburn, NSW 2565, where you will be the first point of contact for our patients and an essential member of our medical administration team. As a Medical Receptionist, you will play a crucial role in ensuring our practice operates smoothly, maintaining a welcoming workplace, and supporting the delivery of high-quality patient care. This role is fundamental to creating positive patient experiences and managing the administrative flow of our healthcare facility.

What you'll be doing
Greeting patients with professionalism and courtesy, making a positive first impression
Managing patient check-ins and check-outs, including verifying personal and billing information
Scheduling appointments and managing the booking system efficiently to minimise patient wait times
Answering incoming calls and managing enquires
Managing emails and incoming faxes




Processing patient payments and handling financial transactions accurately
Maintaining confidentiality and adhering to privacy legislation when handling patient information
Maintaining a clean and organised practice
Supporting the medical team with general administrative tasks as required

What we're looking for
Reliability and ability to learn quickly
A genuine commitment to providing excellent customer service
Robust communication and organisational skills with the ability to manage multiple tasks and priorities effectively
Computer proficiency: Email management, Use of general computer applications e.g.Microsoft word
Previous experience working as a Medical Receptionist or in a similar administration role
Proficiency in using Best Practice medical practice management software

📌 Medical Receptionist Sydney (Australia)
🏢 Better Health Group
📍 Australia