The Department of Planning, Housing and Infrastructure (DPHI) in NSW seeks a Senior Customer Support Officer. This permanent full time role (35 hours) is based in Parramatta CBD with versatile working.
You will lead high-volume customer service, handle complex enquiries, and coach others while supporting the NSW Planning Portal and related services. Essential: experience in a call centre or high-volume support, solid communication and leadership, and knowledge of digital systems.
📌 Senior Support Lead – Nsw Planning Portal Sydney
🏢 the original
📍 Sydney
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