HCF Australia is seeking a Provider Services Officer to deliver high-quality phone-based support to our healthcare providers and members. The role focuses on quick, accurate information handling and maintaining confidentiality while resolving complex enquiries.
Based in Parramatta with hybrid working options, you will manage 50–70 calls daily, ensure SLA-aligned responses, and collaborate with internal teams to uphold service standards.
📌 Provider Experience Specialist Parramatta
🏢 Hcf Australia
📍 Parramatta
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