The HR Ally in Melbourne is seeking an experienced AWS Connect Support Engineer to provide support, administration, and operational maintenance for AWS Connect and related contact centre services. The role emphasizes monitoring platform performance, troubleshooting production issues, supporting releases, and ensuring platform stability.
You will collaborate with business and technical teams to maintain platform reliability and deliver high-quality customer experiences.
📌 Aws Connect Platform Engineer — Production Melbourne
🏢 The HR Ally
📍 Melbourne
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