Department of Planning, Housing and Infrastructure (DPHI) is seeking a Senior Customer Support Officer to support day-to-day customer service across a high-volume contact centre. You will assist customers navigating the NSW Planning Portal, handle escalations, and mentor team members to maintain timely, accurate service.
The role offers adaptable work options, a cooperative environment, and prospects to contribute to NSW communities.
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📌 Senior Customer Support Lead – Nsw Planning Portal Sydney
🏢 Job Details
📍 Sydney
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