Job Description
/n Airnorth has an exciting prospect for a Customer Contact Consultant to join our team. /n Reporting to the Reservations and Customer Support Manager, you will be responsible for arranging reservations and bookings for our valued customers whilst maintaining a high level of excellent customer service. /n RESPONSIILITIES: /n /n
Processing bookings and issuing tickets to meet our customers’ requests including our corporate clients; /n
Providing accurate information on all aspects of reservations to Travel Agents and other industry partners; /n
Answering queries and processing bookings generated via our website; /n
Ensuring reservations-related paperwork and queues are actioned accordingly; /n
Processing of pre-paid excess baggage; /n
Ensuring passengers are aware of schedule changes and delays. /n /n SKILLS &

EXPERIENCE:
/n /n




Excellent time management and communication skills /n
High level of customer service delivery /n
Data entry experience /n
Willingness to work within a team workplace /n
Enthusiasm and confidence /n
Experience with Amadeus, fares and ticketing or previous positions within the travel industry will be highly regarded. /n /n Why Join Airnorth? /n /n
Exclusive Travel Perks – Discounted domestic and international airfares. /n
Lifestyle Perks – Enjoy discounted health insurance, gym memberships, and access to an employee assistance program. /n
Growth & Development – Be part of a team where you impact commercial success. /n /n /n

📌 Customer Contact Consultant Darwin
🏢 Airnorth
📍 Darwin