Job Description
/n Apex Building Products in Helensvale is seeking a motivated person to join our internal sales & customer service team /n /n Responsibilities /n /n
Responding promptly to customer inquiries via phone and email, providing accurate information about products, pricing, availability and order status /n
Assisting customers with product selection, recommendations, and technical inquiries /n
Processing of complex customer orders accurately and efficiently in SAP /n
Collaborate with the sales team to support sales initiatives, provide quotes and prepare sales orders /n
Build and maintain strong relationships with customers /n
Maintain accurate and detailed records of customer interactions, transactions, and communications in our CRM /n /n /n Skills & Experience /n /n
2 years of experience in customer service, sales support, or related roles /n
Great attention to detail and ability to enter complex customer orders accurately into our systems /n
Previous experience with sales of metal roofing, sheet metal or related products preferred, but not essential /n
Proven track record of delivering excellent customer service and resolving customer issues effectively /n




Self-driven worker that also works well as part of a team /n
Excellent communication, interpersonal and negotiating skills /n
Strong computer skills, knowledge of SAP is a plus /n /n /n Conditions & Perks /n /n
Full-time permanent position, Monday to Friday /n
Excellent career opportunity with growth potential /n
Join a dynamic achievement driven team /n
Strong company, solid future /n /n /n

About the company
/n /n Apex Building Products is part of the Apex Steel Group, one of Australia’s largest privately owned steel manufacturers & distributors. Since its inception in 1994, Apex has continued to grow across Australia offering a wide range of products while servicing diverse industries. With a robust focus on innovation, quality, and customer service, we are dedicated to delivering excellence in all that we do. /n /n Join our team and be a part of our continued success /n /n All applications to be submitted through SEEK or our recruitment platform (Please do not call the office to enquire

about the role
). /n

📌 Customer Service Representative Gold Coast (Australia)
🏢 Apex Steel Group
📍 Australia