We are seeking Duty Managers to join our growing team at Bonnie Hotels Group.
This is a full-time position that plays a strategic & integral role in the management & operation of our pubs.
You will hold the responsibility for the day-to-day management of the venue, ensuring compliance with all licensing regulations & hospitality standards. This role is critical to maintaining the reputation, profitability, & operational excellence of the hotel whilst upholding our commitment to providing outstanding guest experiences a secure, welcoming setting for staff & patrons alike.
What you'll be doing
Managing daily pub operations: Overseeing the smooth running of the venue, including the bar, gaming room, staff & customer service.
Ensuring strict compliance with all liquor licensing laws, health & safety regulations & company standards
Maintaining high standards of customer service & mentoring your team
Managing supplier relationships & inventory control on food, beverage & operational supplies
Monitoring marketing strategies to drive business growth
Conducting regular inspections to ensure the hotel facility is well-maintained, clean, & meets all regulatory requirements
Creating & fostering a positive workplace culture that promotes staff wellbeing & retention
What we're looking for
Current Advanced Licensee qualification, demonstrating your understanding of licensing obligations & hospitality management
A minimum of 4+ years experience as Duty Manager, or similar senior hospitality management role in Pubs located in New South Wales
Robust knowledge of liquor licensing laws, responsible service of alcohol (RSA) practices & workplace health & safety regulations
Strong leadership & people management skills with the ability to build, develop & motivate diverse teams
Outstanding customer service orientation with a genuine commitment to delivering exceptional guest experiences
Flexibility & willingness to work varied hours including weekends, evenings & public holidays as required
J-18808-Ljbffr