Datacom is seeking an ITSM Specialist to manage day-to-day ITSM operations within our Managed IT Service Management practice. The role focuses on ITIL processes, incident and problem management, and delivering reliable services to Australasia’s clients.
You will bring 3+ years in ITSM, robust communication, stakeholder management, and the ability to work under pressure. Exposure to major incidents, and experience with Cherwell, ServiceNow, and Remedy, are highly valued.
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📌 Senior Itsm Incident & Problem Manager Sydney
🏢 Datacom
📍 Sydney
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