ELMO Software is seeking a Director of Customer Success to lead and evolve the CS team across SMB to strategic customers. You will report to the Chief Customer Officer, driving adoption, retention, expansion and customer value with measurable leadership.
You will coach 3 direct reports and a total team of 11, shaping operating rhythms, outcomes and resource planning while partnering with cross-functional leaders to ensure a seamless customer experience.
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📌 Senior Director, Customer Success — Ai Driven Growth Sydney
🏢 ELMO Software
📍 Sydney
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