· Full Time Position
· Paths for career progression with a trusted national brand

Discover a outstanding place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Cairns Team is seeking a passionate, customer service focused Customer Service Assistant to join them in delivering Great Service, Always! to their customers.

To be successful you must:
Have a passion for retail
Be highly motivated and results driven person with outstanding customer service and communication skills
Enjoy working in a team environment

What we require:
Excellent communication skills in both verbal and written
Must be motivated and have a great eye for detail
Able to work with minimal supervision
Be organised and efficient
Effective cash handling and POS experience is desirable
Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services




Enthusiasm and willingness to learn with a “can do” attitude
Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:
Generous staff discounts
Attractive commission based structures
Fantastic incentive based promotions
Harvey Norman is a robust advocate of career progression with a wide support network for professional development
An environment where good performance is recognised and rewarded
A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

Please note that only people with the right to work in Australia should apply for this position.

Advertised: 23 Oct 2026 AUS Eastern Daylight Time

📌 Customer Service Assistant Cairns (Australia)
🏢 Harvey Norman
📍 Australia