Podium is seeking a Manager, Support & Operations in Melbourne to lead Product Support Specialists in the Philippines and Pakistan, and to own how support work flows across local and offshore teams from a Melbourne base.This senior, hands‐on role combines people leadership with operational ownership, overseeing triage, escalation and resolution while ensuring CX alignment with Engineering and Product.
You'll influence outcomes across time zones.
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📌 Global Manager, Support & Operations — Offshore Teams Lead (Melbourne)
🏢 Podium
📍 Melbourne
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