As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz.
In this role you will work as part of a high performing team at our award-winning, multi brand dealership.Key responsibilitiesEnsure a positive customer experience by greeting and engaging customersComplete rental and return transactions efficiently and accuratelyEnsure overall customer satisfaction by resolving issuesSell Hertz rental options to our valued customersBe involved in reservations of rental vehicles and associated requirementsFerry vehicles as neededParticipating in 'start & close of day' activitiesGeneral customer reception & enquiries by telephone and front deskAccepting bookings and completing Rental Agreements for Hertz RentalReceipting payment by retail and account customersAbout youExcellent communication skills, a positive attitude, and ability to engage in verbal interaction with customersPrevious experience in customer service or sales; experience in rental industry preferredA full and current AU driver's licence with the ability to drive automatic vehiclesExcellent interpersonal & communication skills
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📌 Hertz Customer Service Representative (New South Wales)
🏢 Lanhams Motor Group
📍 New South Wales