Role:
Senior Delivery Lead
Grade: Grade 9/10
Temporary up to 30 June ****, potential conversion
to go Permanent/Ongoing
Location: Parramatta (with option to work remotely in hybrid mode)
Reporting to: Principal Product Owner
About
the role:
We have an prospect for an experienced IT Delivery Lead to manage the software
development and releases for a technology transformation program (Digital Transformation),
utilising the latest technology stack such as AWS Cloud, microservices, Java,
ReactJS, etc.
The current project is working on the payments and financial
management modernisation of an enterprise system that is responsible for processing,
recording and reporting of over $50 bn tax revenues we collect annually.
Responsibilities
include managing all aspects of the Software Development Lifecycle (SDLC) by
deploying suitable agile frameworks such as Scrum, TDD, BDD, etc that are
suited to run on our CI/CD pipelines.
The focus is on releasing our software
products to our customers on time, while maintaining compliance with quality
and laid out governance frameworks.
Key accountabilities:
Source,
analyse and establish business requirements and scope IT effort to meet
release timelines
Always
establish and maintain squad capacity and constantly review talent profile
for estimated future tasks
Plan
and manage the delivery of approved products using Agile and Lean
practices and frameworks to ensure delivery of high-quality products,
services and user experience
Understand
and effectively communicate to the team's release health (size of backlog,
backlog priorities, and velocity of the team, plan to consume points,
dependencies, and visibility to team and governance forums)
Actively
improve flow of work by identifying, escalating, and helping to remove
impediments/ blockers/waste for the team when required
Work
collaboratively with other squads to share people resources, coordinate
deployment environments, testing schedules and release management
Act as
scrum master in allocated product delivery teams, providing coaching to
team to develop Agile and Lean behaviours, encourage productivity and
facilitate an environment that enables effective delivery and enhanced
ways of working that embeds Agile practices into delivery of products and
services
Encourage
and help the team to transition to and implement newer ideas/ processes
such as CI/CD, DevSecOps or others identified via various forums such as
ideation sessions, conversations or sprint retrospectives
Build
relationships and collaboration with team members and help foster trust
and honesty within the team
Develop




and manage stakeholder relationships through strong and effective
communications, managing expectations, mediation, issues management and
negotiation to ensure delivery of products and the achievement of outcomes
and benefits, engaging with stakeholders at all levels
To be successful in this position you will:
Have a
diploma or a graduate degree in either IT, computer science, information
systems, project management, IT business analysis or engineering
Have 8+
years of experience in IT delivery using agile frameworks such as Scrum,
Kanban, XP, TDD etc
Functional
knowledge of SDLC/ ITIL.
Any certifications in IT project management/
agile delivery, such as CSM or PSM etc. desirable
Experience in banking and payment solutions is highly regarded
Good understanding and experience with release and deployment management
Experience in Business Analysis or Quality Assurance will be advantageous
Experience leading/ managing cross functional software teams
Good communication and leadership skills
Sound knowledge of common IT PM tools such as Jira, Confluence or similar
Experience in using Kiro/ Claude is a plus
How to Apply
Please submit your CV (maximum 5 pages) and a
cover letter (maximum 1 page) outlining how your skills and experience are
aligned to the role.
About Revenue NSW
Revenue NSW is the state's principal revenue
management agency and is part of the Department of Customer Service.
Revenue Digital provides a suite of
contemporary digital services for NSW Government customers and staff that
administer grants, resolve fines and collect revenue for the State in a fair,
efficient and timely manner.
We do this in line with legislation,
customer expectations and industry best practices, to make it easier for over
100,000 businesses and more than three million individuals to interact with the
NSW Government.
We focus on simplifying processes and improving access to
services through modern, user-centred digital solutions.
We are proud of our diverse and regional team
and welcome flexible working.
We are open to this role being based at any one
of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong.
Regular
travel may be required to engage with the team and our partners at Parramatta.
Why work for Revenue NSW?
There are lots of




reasons why a role with us is rewarding:
Flexible office location across NSW
Hybrid working, compressed hours and generous leave conditions, so
you can make time for what counts
Accrued Days Off (days in lieu) in addition to Annual Leave
Ongoing access to industry approved self-learning tools
Career agility including opportunities to work on different
programs
The opportunity for meaningful work that matters to all of us in
NSW
Corporate wellbeing programs with access to Fitness passport
Ready to make a difference?
Apply now and be part of a team that's
shaping the future of digital services in NSW.
If you don't meet all the criteria, but still
believe you could succeed in this role, please still apply -we'd love to hear
from you.
Salary Grade 9/10, with the base salary for this role starting
at $133,348 base plus superannuation
Click
Here
to access the Role Description
.
For enquiries relating to recruitment please
contact Neha Bajaj via ******.
Visit the
Capability Application Tool
to prepare for the recruitment process by
accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.
The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: 28th October ****, Wednesday at 10am
Careers at Department of Customer Service
A career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW.
We are focused on delivering excellent customer service, digital
transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement
here
.
We provide adjustments to the recruitment process for candidates, including individuals with disability.
If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on ************ or
******
.
For more information, please visit
Information
on some of the different types of disabilities
Information on adjustments
available for the recruitment process

📌 Senior Delivery Lead (New South Wales)
🏢 the original
📍 New South Wales