Shire Doctors and Dentists – Caringbah NSW
Shire Doctors and Dentists is looking for an experienced, enthusiastic, and motivated Senior Medical Receptionist to join our friendly and growing multidisciplinary healthcare team in Caringbah.
We are seeking someone who is passionate about delivering exceptional customer service, enjoys working in a supportive team, and takes pride in creating a positive experience for every patient.
As a senior member of our reception team, you will play an important role in supporting daily practice operations, assisting colleagues, and ensuring our busy medical centre runs smoothly.
For the right candidate, this role offers an opportunity to progress into an Assistant Practice Manager position, with ongoing mentoring, training, and professional development.
Key Responsibilities
Deliver outstanding customer service and ensure a welcoming patient experience
Manage appointments, patient enquiries, phone calls, and daily reception duties
Support doctors, nurses, allied health professionals, and colleagues
Manage Medicare billing, payments, and administrative processes
Guide and support junior reception staff and encourage positive teamwork
Assist with reception workflows, rostering, and daily practice operations
Liaise with suppliers and contractors and assist with stock management
Work closely with the Practice Manager to improve efficiency, patient care, and team performance
About You
We are looking for a positive, reliable, and motivated team player who brings:
Solid experience in medical reception,



preferably in a busy general practice
Exceptional customer service skills and a genuine passion for patient care
Strong communication, teamwork, and interpersonal skills
A proactive attitude, initiative, and willingness to take responsibility
Excellent organisational skills and the ability to multitask
Experience with Best Practice software and Medicare billing
A professional, friendly, and supportive approach to patients and colleagues
An interest in developing leadership skills and progressing professionally
Valid Australian work rights
Previous senior reception or supervisory experience will be highly regarded.
What We Offer
A friendly, supportive, and professional working workplace
A welcoming and collaborative multidisciplinary healthcare team
Potential progression into an Assistant Practice Manager role
Ongoing mentoring, training, and career development
Flexible working arrangements
Competitive remuneration based on experience
Discounted medical and dental services for employees
Long-term career opportunities within a growing practice
About Us
Shire Doctors and Dentists is a well-established multidisciplinary healthcare practice in Caringbah, proudly serving our local community for over six years.
Our team includes GPs, dentists, specialists, nurses, allied health professionals, and experienced administrative staff.
We believe that great teamwork, exceptional customer service, and a positive workplace culture are the foundations of excellent patient care.
#J-*****-Ljbffr

📌 Senior Medical Receptionist (Sydney)
🏢 Doctors and Dentists
📍 Sydney