A long weekend, every weekendImagine finishing work on Thursday, every week.
At NK Orthodontist we work Monday to Thursday, so every weekend is a long one.About usNK Orthodontist is a specialist orthodontic practice led by Dr Nick Kotsomitis, creating seriously good smiles since ****.
Our biggest strength is our team.
We're a close-knit group who really enjoy working together, and that shows in how we look after our patients.About the roleThis is a permanent part-time position: 34 hours a week, Monday to Thursday, at our Chermside practice.As our Front Office Coordinator, you're the face of the practice.
You'll be the first and last person patients see, so you set the tone for their whole visit.
You'll report to our Practice Manager and work closely with our Patient Care Coordinator, our Practice Administration Assistant and the clinical team.What you'll doPatient experienceGreet patients, check them in and out, and manage the flow of the waiting roomHelp patients with their paperwork and answer their questions in personKeep reception clean, organised and welcomingPayments and accountsProcess payments (card, cash, EFTPOS) and HICAPS claimsSet up treatment contracts, payment plans and new patient quotesProcess and receipt direct debits,



take deposits and process third party paymentsComplete end-of-day banking and reconciliationFollow up dishonoured accountsPractice operations and adminOpen and close the practiceKeep supplies stocked and complete end-of-week cleaning tasksPrepare the Band Up list and check that dentist and deband letters are ready for Dr Nick's approvalKeep patient records accurateCapture patient photos and videos for our social mediaAbout youExperience in a front office or reception role (orthodontics preferred)Confident handling payments, banking and reconciliationsWarm, professional and great with peopleHighly accurate, with a strong eye for detailCalm and organised when the waiting room is busyComfortable with Microsoft 365 and quick to learn new software (Orthotrac training provided)Discreet with patient informationA team player who'll add to our cultureWhat we offerA 4-day week, Monday to Thursday, with no Fridays or weekendsA supportive, fun team who genuinely enjoy working togetherPermanent part time security$32 – $38 per hour + super, depending on experienceFull training on OrthotracImmediate StartBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Front Office Coordinator/ Orthodontic Receptionist (Brisbane)
🏢 Nk Orthodontist
📍 Brisbane