Operational Leader – Victoria
Allied Health | Aged Care & NDIS
Lead multidisciplinary allied health teams across Victoria
Oversee both Aged Care and NDIS services
Bring your aged care experience to a role with broad operational impact
About Humanity Health Group
At Humanity Health Group, we help people achieve their goals through high-quality allied health services.
Our national family of brands supports individuals, families and communities at every stage of life, while offering our people opportunities to develop and grow.
We're looking for an experienced allied health leader to oversee our Victorian operations, with a combined focus on aged care and NDIS service delivery.
About the Role
Reporting to our National Operations leadership team, you will lead operational performance, support workforce development and drive sustainable growth across our Victorian aged care and NDIS services.
Working closely with clinical leaders, you'll ensure services run effectively, employees feel supported and people accessing our services receive quality care.
The role combines people leadership with workforce planning, financial management and continuous improvement.
This prospect suits an experienced Operations Manager or Service Manager withdemonstrated aged care experienceand the ability to manage services across both aged care and the NDIS.
What You'll Do
Oversee daily operations across Victorian aged care and NDIS services
Lead, coach and develop multidisciplinary allied health teams
Manage workforce planning, clinician capacity, utilisation and service demand
Monitor operational and financial performance, identifying opportunities for improvement
Support recruitment, onboarding, staff engagement and retention
Partner with clinical leaders to maintain service quality and effective clinical governance
Build strong relationships with aged care providers, participants, families, referrers and other stakeholders
Contribute to budgets, forecasting and sustainable service growth




Guide teams through change and implement practical improvements
Maintain compliance with applicable aged care and NDIS quality standards, organisational policies and service requirements
About You
Previous experience within aged care is essential, alongside leadership experience and a practical understanding of allied health service delivery.
Experience within the NDIS is highly regarded.
We're particularly interested in applicants with a background inOccupational Therapy, Physiotherapy, Speech Pathology or Psychology.
We also welcome applicants fromExercise Physiology and Behaviour Supportwho bring the required aged care and leadership experience.
You will bring:
Demonstrated experience delivering or managing allied health services within aged care
Experience leading and developing multidisciplinary teams
Strong skills in workforce planning, service delivery and operational performance
Commercial awareness, including experience managing budgets and financial targets
The ability to balance service quality, staff engagement and business performance
Strong communication, stakeholder management and problem-solving skills
A collaborative leadership style with clear expectations and accountability
Confidence leading teams through change and supporting business growth
Relevant allied health qualifications and professional registration or accreditation, where applicable, are highly regarded.
Why Join Humanity Health Group?
Make an impact:Shape allied health service delivery across aged care and the NDIS in Victoria.
Receive leadership support:Work alongside experienced national operational and clinical leaders.
Develop your career:Access leadership development, mentoring and opportunities across a national organisation.
Enjoy flexibility:Join a supportive workplace that values work-life balance.
Employee benefits:Access a range of benefits through Humanity Health Group.
Humanity Health Group welcomes applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse communities.
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📌 Operational Leader – Victoria (Melbourne)
🏢 The Humanity Health Group
📍 Melbourne