Ryans Solicitors & Attorneys is seeking aLegal Receptionist/Paralegal/Legal Secretaryto join our team.
This is afull-time positionbased at our office located in Maroochydore QLD ****.
As the first point of contact for our clients, you will play a vital role in creating a welcoming and qualified atmosphere whilst providing essential administrative support to our legal team.
This role is fundamental to the smooth operation of our practice and directly contributes to client satisfaction and retention.
What you'll be doing
Managing the reception desk and greeting clients, visitors and staff in a professional and courteous manner
Answering and directing telephone enquiries to the appropriate staff members, taking messages and maintaining accurate call records
Scheduling and confirming client appointments and coordinating calendars for solicitors and staff
Processing mail, courier services and general office correspondence
Maintaining reception area cleanliness, organisation and supplies
Assisting with general administrative tasks including photocopying, filing and data entry
Processing client intake information and preparing initial documentation
Supporting the legal team with document formatting, binding and presentation
Maintaining confidentiality and adhering to legal professional conduct requirements at all times
Increased responsibility depending on the manner the successful Applicant would like to work.
What we're looking for
Proven experience in a legal reception or similar administrative environment, ideally within a law firm or legal practice
Excellent customer service skills with the ability to handle client interactions professionally and courteously
Strong telephone etiquette and communication skills, both verbal and written
Proficiency with general office software including Microsoft Word, Excel and Outlook
Experience with legal practice management systems is desirable but not essential
Excellent organisational skills with the ability to priorities multiple tasks and meet deadlines
A high level of discretion and the ability to maintain client confidentiality
Attention to detail and accuracy in administrative tasks
A professional appearance and demeanour suitable for a client-facing role
Ability to work effectively as part of a team and support colleagues
A sound understanding of legal terminology and office procedures is advantageous
About us
At Ryans Solicitors & Attorneys, we value our team members and are committed to creating a supportive and professional work environment.
As part of our team, you will benefit from working alongside experienced legal professionals in a collegial atmosphere.
We welcome applications from all candidates
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