The Role
An exciting opportunity has become available for a full-time
position, based at any Sureway site within the management area, with
responsibility for supporting and covering all sites across the region.
Take the next step in your career by modelling effective
management of a caseload of job seekers with disability, including more complex
and longer-term cases.
Positively impact the broader region by supporting the
Area Manager and your fellow consultants, and by being a trusted point of
guidance for the team.
Help the team reach targets through coaching, training
and providing debrief opportunities.
Regular travel to sites across the region, including
Canberra, is a vital part of this position.
The day to day
Manage
a caseload of participants, including complex or long-standing cases
referred up from other consultants, and model best practice case
management
Help
participants into work, and support participants and employers to sustain
it through post-placement support
Promote
participants' skills to employers, negotiate suitable placements and build
strong relationships with local employers
Refer
participants to the right supports, such as training, wellbeing, financial
and disability-specific services
Interpret
guidelines and educate team members to ensure our services meet IEA
standards and compliance requirements
Coach,
train and upskill consultants through day-to-day guidance, team
discussions and support for new starters
Support
and push consultants to achieve outcomes and KPIs for the team, and track
progress against targets
Train
and develop the team to ensure continuous improvement that builds on our
star ratings
Provide
hands-on,



operational support to the team to maintain and improve
performance
Support
the Area Manager to cultivate and motivate an effective team across
multiple sites, and step in on routine matters when needed
About You
Employment
services experience, ideally with complex or higher-needs caseloads
Good
knowledge of promoting participants to employers and the supports
available to them
Valuable
interpersonal skills, with the ability to work alongside consultants and
help them build their skills
Ability
to coach and motivate consultants to deliver outcomes and meet team KPIs
Sound
understanding of program requirements and compliance obligations
Willingness
and ability to travel to sites, including Canberra, with a current
driver's licence
Ability
to satisfy a National Police Check and any relevant state-based screening
checks
Current
right to work in Australia
Desirable
Previous
experience in a senior, lead or mentoring role within employment services
Experience
managing key employer relationships
Benefits
At Sureway, we believe in offering more than just a job.
We
provide growth, support, and rewards that help you thrive both professionally
and personally.
•
We pay above award rates
— because your
time and talent are worth more
•
Performance bonus scheme




— based on
meeting benchmarks
•
Birthday leave
— celebrate your special
day with a paid day off every year
•
Additional leave
— enjoy an extra week
off each year after 3 years of service
•
Ongoing learning and development
— access
programs & study assistance to grow your skills and career
•
Recognition that means something
— be
celebrated through monthly awards and our annual team awards program
About Sureway
Sureway leads the industry in Employment Services for
cohorts including mainstream job seekers, people with disability, parents,
youth, and mature-aged Australians.
We also deliver training and health
supports to enable people to improve their quality of life.
Sureway delivers
innovative programs to job seekers, employers, participants, and learners
across ACT, NSW, QLD, SA, VIC, and WA.
Our growing suite of services assists
people to achieve their goals and aspirations in life.
This position requires the successful applicant to
undertake a National Police Check and relevant state-based screens.
Applicants
must have the right to work in Australia and hold a valid driver's licence with
reliable transport.
Submit a cover letter and current resume as soon as
possible.
Applications are being considered as they are submitted.
We celebrate diversity and welcome applications from
people of all backgrounds, including Aboriginal & Torres Strait Islander
peoples, individuals with disabilities, LGBTIQA+ communities, and those from
culturally and linguistically diverse backgrounds.
Take your next step towards an exciting career!

📌 Senior Employment Consultant (Australia)
🏢 sureway
📍 Australia