Gallant Collective is seeking an IT Operations Manager to lead global Service Desk and Field Services, ensuring scalable, consistent and responsive support for retail, distribution centres and corporate environments.
You will drive performance with KPIs, forecast capacity, and manage vendor relationships to deliver solutions across regions.
The role requires extensive IT service management experience, leadership across multi-site teams, and a track record of improving service levels and customer
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📌 Global It Operations Leader – Service Desk & Field (Melbourne)
🏢 Gallant Collective
📍 Melbourne
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