Genea is recruiting a Care Coordinator on a full-time, 12-month contract basis.
You will own non-clinical aspects of patients' treatment, personalise patient care, and support their fertility journey.
Responsibilities include onboarding patients, coordinating with departments, and maintaining records.
The role involves exceptional customer service, follow-ups, and explicit cost discussions with patients, with strong emphasis on a seamless patient experience.
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📌 Fertility Patient Care Concierge (Melbourne)
🏢 Genea
📍 Melbourne
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