We're looking for a friendly, reliable and organised Casual Showroom Assistant to join our team at
This is a hands-on, varied role in our independent tile and bathware business.
You'll help customers in the showroom, keep our displays looking excellent and assist with the day-to-day running of the store and warehouse.
We're looking for someone with a positive attitude, good communication skills and a willingness to learn.
Experience in retail, customer service or building supplies is an advantage, but the right attitude is just as important.
Casual Showroom Assistant
Pambula Tiles + Bathware | Pambula, NSW
About the role
We're looking for a friendly, reliable and organised Casual Showroom Assistant to join our team at
Pambula Tiles + Bathware.
This is a hands-on, varied role in our independent tile and bathware business.
You'll help customers in the showroom, keep our displays looking great and assist with the day-to-day running of the store and warehouse.
We're looking for someone with a positive attitude, good communication skills and a willingness to learn.
Experience in retail, customer service or building supplies is an advantage, but the right attitude is just as important.
Key responsibilities
Welcoming customers and assisting with showroom enquiries
Helping customers explore tile and bathware selections
Keeping the showroom clean, tidy and presentable
Organising samples, displays and product information
Receiving stock, unpacking orders and organising deliveries
Picking, packing and preparing customer orders for collection or delivery
Assisting with general warehouse duties and stock organisation
Answering phone calls and emails and directing enquiries when needed
Supporting the team with day-to-day tasks and delivering exceptional customer service
About you
Friendly, approachable and confident communicating with people
Reliable, punctual and well organised
Good attention to detail and able to follow instructions




Proactive and happy to get involved in all aspects of the business
Comfortable working in both a showroom and warehouse environment
Physically capable of handling stock and assisting with manual tasks
Able to work independently and as part of a team
Basic computer skills and a willingness to learn our systems
Why you'll love working with us
Flexibility that works for you
We're open to tailoring hours around the right people.
Whether you're looking for a few hours a week, regular part-time hours or something more substantial, we'd love to hear from you.
We're even open to employing multiple people to build a roster that works for everyone.
A team that enjoys coming to work
We're a fun, inclusive team that works hard, supports each other and has a laugh along the way.
We take pride in what we do, but we don't take ourselves too seriously.
Customer service is everything to us
This is a big one.
We pride ourselves on going above and beyond for our customers, and our reputation for outstanding customer service is something we work hard to maintain.
We want someone who genuinely enjoys helping people, takes pride in what they do and understands that the little things make a big difference.
We build relationships with our customers, local builders and trades, and we want every person who walks through our doors to feel looked after.
If you naturally go the extra mile and care about giving people a great experience, you'll fit right in.
A great work-life balance
We're closed Sundays and public holidays, and we take a proper break over Christmas and New Year.
Variety and room to learn
No two days are quite the same.
You'll have the opportunity to learn about tiles, bathroom products and the building industry while developing your customer service and practical skills.
As an independent local business, every team member makes a genuine contribution, and we value initiative, fresh ideas and people who care about doing a good job.
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📌 Showroom Assistant (Pambula)
🏢 Pambula Tiles + Bathware
📍 Pambula