Administration Support Officer - Lifestyle and Volunteering
Manning Support Services (MSS) is an award-winning community service organisation that has been operating on the NSW Mid North Coast for more than 40 years.
MSS is a multi-service not-for-profit, with a mission to enhance the quality of people's lives by providing services which enable them to live with dignity and respect.
MSS has exciting opportunities for 2 x Administration Support Officers in our aged care Lifestyle and Volunteering team.
This is a newly developed role, contributing to enhancing the wellbeing, independence and social connectedness of older people by supporting the coordination and delivery of social outings, activities and volunteer services.
Working closely with the Lifestyle and Volunteering team, the position plays a key role in ensuring the efficient administration of programs, maintaining accurate records, supporting client and volunteer engagement, and assisting with compliance and operational requirements.
Duties include
Communicate with clients, volunteers and stakeholders and respond to enquiries
Maintain accurate records and undertake data entry across relevant systems.
Prepare outing documentation
Arrange venue bookings and activity confirmations
Assist with the preparation of monthly newsletters
Process and reconcile finance sheets and receipts
Maintain and update staff rosters within the rostering system
Selection Criteria
Essential Qualifications and Requirements
Minimum Certificate III in Business Administration, Certificate III in Individual Support, or equivalent industry experience
Minimum 12 months' experience in a similar role or aged care administration
Willing to travel between MSS sites when required
Current NSW full driving license




Use of a suitable, reliable vehicle that has current NSW registration and third-party property damage insurance
Current First Aid and CPR certificates
Current National Criminal History Check or willing to get one, at MSS's expense
Skills and experience
Proficient in the use of CRM databases and Microsoft365 apps, particularly Outlook, Word, Excel and SharePoint
Able to manage competing priorities, problem-solve, and deliver objectives within agreed timeframes
Excellent written and verbal communication skills
Sound understanding of safe work practices
Desirable - knowledge of Commonwealth Home Support Program (CHSP) and Support at Home (SaH) federal Aged Care funding programs
Personal Attributes
Professional, compassionate, and client-focused
Robust understanding of privacy and confidentiality principles
Able to work both collaboratively and independently
Lateral thinker with initiative and strong problem-solving skills
What do we offer?
Flexible working environment with a positive work culture
Salary packaging up to $15,899 p.a. as well as a meal and entertainment card up to $2,650 p.a.
Bonus leave
Work for an award-winning community organisation with career development opportunities
Option of Fitness Passport discounted gym and pool membership
Closing Date
The closing date for applications is 12 noon on Wednesday 4th of November ****
Further Information
Please contact Alana Hooper if you have any questions about the role.
Email: ****** Phone: **************.
For a full position description for this role please email: ******
We encourage and welcome applications from First Nations Australians, people from culturally and linguistically diverse backgrounds and people with disabilities.
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📌 Administration Support Officer - Lifestyle And Volunteering (Taree)
🏢 Manning Support Services
📍 Taree