About the role
The Smith Family is a national children's education charity that works with children and young people to overcome educational inequality caused by poverty - so they can thrive now and into their futures.
Help young Australians to improve their long-term educational outcomes
Flexible work arrangements to give you more balance, including hybrid working
Our Learning for Life program provides emotional, practical and financial support to help children and young people experiencing disadvantage with their education. Our support starts in the early years of learning development and continues through primary and high school.
As part of the Learning for Life team, the Remote Family Partnership Coordinator works within Queensland to support geographically dispersed Learning for Life families, using referrals, links to programs and community relationships to support strong school attendance, achievement and post school pathways.
As a Family Partnership Coordinator, you will:
Take a family-centred approach, building partnerships with Learning for Life families
Support families to engage with The Smith Family's suite of educational programs.
Complete administrative tasks and data entry to help plan your day and focus your efforts
Engage with community organisations, linking families to services, information and support
Contribute as valued member of a local Learning for Life Team, and collaborate with the broader organisation
Focus on personal and professional growth including on-the-job skill development and regular coaching with your leader.
Please note: Whilst this role supports students and families, it's important to note that such support is via a combination of phone and email communication with primary contacts. As this role is focused on supporting geographically dispersed families,



it is unusual to be having face to face contact with Learning for Life students or families.
About You
Family Partnership Coordinators come from varied backgrounds with different skills and experience.
As well as passion for fostering student success, you will bring:
Experience building strong relationships with families and community stakeholders in roles such as a Family support Worker, Community Engagement Worker, Social Worker or School Liaison Officer
Effective interpersonal and communication skills
Capability to work autonomously; organising your own day, problem solving and adapting when things don't go to plan
Computer literacy and motivation; completing administrative or data entry tasks and achieving goals
Collaborate with your team to support outcomes
Employees are at the centre of The Smith Family's values and operations. By joining our team, you can expect to:
Find balance; with
versatile work options
and opportunities to
purchase additional annual leave
Maximise your take home pay; with
salary packaging
, and save with discounts at retailers across the country
Feel you belong; with a supportive, diverse and inclusive team with regular
opportunities to connect
with colleagues and community
Feel you belong; with inclusive leave options, including
paid parental, cultural and gender affirmation leave
Thrive; with support for you and your family's mental and physical health including a
complete care and safety platform
, unlimited Employee Assistance and access to a huge range of fitness facilities with
Fitness Passport
Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children's Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.
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📌 Family Partnerships Coordinator, Remote (Sydney)
🏢 The Smith Family
📍 Sydney