Job Category: Logistics, Supply & Transport
MTS are the proud operators and maintainers of the M1 Northwest and Bankstown Line with the new City section now operational.
We run a fully automated passenger railway – an Australian first.
We connect our customers to opportunities that matter to them while delivering the next generation of rail travel to Sydney.
With global expertise, we manage 51.5km of track and 21 stations, with a planned expansion into southwest Sydney.
Job Description
At Metro Trains Sydney (MTS), safety is at the heart of everything we do.
We're looking for an experienced
Operations & Rail Safety Trainer
to join our Learning & Development team and play a critical role in building and maintaining safe, competent rail operations across our network.
This is a hands‐on role suited to an operational rail qualified who is passionate about safety, capability building and sharing real‐world experience through high-quality training and competency assessment.
About the role
Reporting to the Head of Learning, you will deliver rail operations and Rail Safety Rules training and conduct competency assessments to ensure our people have the skills and knowledge required to safely perform their roles.
You'll work closely with operational leaders and stakeholders across the business, supporting operational readiness, service changes, and continuous improvement through learning.
Key responsibilities
In this role, you will:
Deliver rail operations training programs and refresher training
Deliver Rail Safety Rules training and associated competency requirements




Conduct competency assessments, including initial, refresher and remedial assessments
Undertake competence assurance and Verification of Competency (VOC) assessments
Support the development and review of rail operations and safety training materials
Maintain accurate training and competency records within LMS and competency systems
Support training activities linked to operational readiness and service changes
Capture operational learning from incidents and embed improvements into training programs
Liaise with operational managers to ensure ongoing competency compliance
Contribute to a strong safety‐first culture across the organisation
Desired Skills and Experience
About you
You're an experienced rail operations professional who brings credibility, strong communication skills, and a practical approach to training in a safety‐critical environment.
You will ideally bring:
Qualifications
Certificate IV in Training and Assessment
Experience
Experience working as a Train Controller or Traffic Controller within a rail operations environment
Strong experience applying and interpreting Rail Safety Rules in an operational rail network




Experience delivering operational training and/or conducting competency assessments
Exposure to operational readiness, incident management or service recovery activities
Skills & Capabilities
Strong understanding of rail operational procedures and safety requirements
Excellent facilitation and communication skills
Ability to translate operational procedures into practical, engaging training
High attention to detail with a strong compliance focus
Well-developed planning and organisational skills
Safety & compliance requirements
Commitment to working within the MTS Safety Management System and Rail Safety National Law
Alignment with MTS environmental and sustainability requirements
What's on Offer
We are offering a
permanent
opportunity with flexible working options and access to a wide range of benefits:
Fitness Passport discounts and access to gyms across NSW
Vehicle leasing options
Employee Recognition Awards
Medibank and BUPA Health Insurance: Access exclusive corporate discounts on eligible private health insurance products
We are delivering the future of train travel today – and it all starts with our people.
Positive mindsets with an 'anything-is-possible' approach.
The MTS team is rewriting all the expectations.
MTS is an equal employment opportunity employer.
We are committed to an inclusive workforce and welcome applications of candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.
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📌 Operations & Rail Safety Trainer (Sydney)
🏢 Metro Trains Sydney Pty
📍 Sydney